Shipping

Delivery time

We normally shipped the merchandises by EMS (Express Mail Service). We consider EMS is the best way for sensitive goods. 100% guarantee for our packages to go through costumes of destination country/ states. Shipment will be made within 3 business days after the successful payment. You will be informed of the tracking number once the item you ordered is shipped out. In most cases (90%) the delivery time is 5-8 business days. If for some reasons, we could not effect the shipment within 3 business days; our staff of customer service will inform you in advance.

Prohibited Countries

We do not deliver to the following Countries due to high Internet Frauds. Ukraine, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Nigeria.

Custom Clearance

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Thus in no event shall Watcopy.com be liable for any consequences of Custom Clearance in your country, including, but not limited to import duties and seizure. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Watcopy.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. Sometimes our local Customs authorities require us to state the value of the gift item directly on the package.

Warning to Frauds and Scammers

We will verify every piece of information you give us prior to shipping any products. Fraud is a crime and we will prosecute to the extent of the law. Our Enterprise Class UNIX system does an outstanding job of logging access. We will forward this data and delivery addresses to the city, state, federal and Interpol authorities. If your return address is web based email (I.E. Hotmail, yahoo mail, etc.) you must provide us with a contact phone number that you can be reached in the hours following your order.

Lost Package Policy

We regard the package as Lost if it did not arrive in 8 weeks after the shipping date and all attempts to track this package failed. Under such condition, a new package will be shipped to the customer provided we can give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded

If you would like your order shipped to an address different from your credit card billing address, we may require additional order verification